Policies

TRADEMARK, PRIVACY, TERMS OF USE, AND CONTACT

JoJo Loves You® is committed to maintaining your trust and confidence. The following online privacy policy is intended to protect and secure the personally identifiable information (any information by which you can be identified) you provide to us online.

In addition, JoJo Loves You® will not send you an email that you have not agreed to receive. We may periodically send emails announcing news and event information. If you choose to supply your postal address in an online form, you have electronically consented to receive mailings from us.

NO SHARING OF PERSONAL INFORMATION

JoJo Loves You® never sells, rents, leases or exchanges your personal information with other organizations. JoJo Loves You® assures you that the identity of all who contact us through this website will be kept confidential. JoJo Loves You® may occasionally send mailings on behalf of other organizations or ministries when their interests align with JoJo Loves You®.

SECURITY

JoJo Loves You® is committed to ensuring the security of your personal information. To prevent unauthorized access, maintain data accuracy, and ensure the proper use of information, we have established and implemented appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. JoJo Loves You® uses Internet Encryption Software, Secure Socket Layer (SSL) Protocol when collecting or transferring sensitive data such as credit card information. Any information you enter is encrypted at your browser, sent over the public Internet in encrypted form, and then de-encrypted at our server. Once we receive your credit card information, it is accessible only to a small number of trusted JoJo Loves You® employees who have been specially trained in processing this information.

COOKIES

From time to time, we may send a "cookie" to your computer. A cookie is a small piece of data that is sent to your browser from a web server and stored on your computer's hard drive. A cookie can't read data off your hard drive or read cookie files created by other sites. Cookies do not damage your system. We use cookies to recognize you when you return to our site, or to identify which areas of our network of websites you have visited (i.e. e-commerce sites, etc.). We may use this information to better personalize the content you see on our sites.

Many websites place cookies on your hard drive. You can choose whether to accept cookies by changing the settings of your browser. Your browser can refuse all cookies or show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our site and other websites may be diminished and some features may not work as intended.

CHILDREN'S ONLINE PRIVACY

We are concerned about the privacy of young children and do not knowingly collect any personal information from a child under 13. We encourage you to become involved with your child's access to the Internet and to our site, in order to ensure that his or her privacy is well protected.

To read more about online safety and how to become more involved with your child's online experience, visit the Federal Trade Commission website. You may also benefit from the information and resources available on ProtectKids.com.

ACCOUNT POLICY

JoJo Loves You® reserves the right to de-activate or remove any user accounts provided at www.JoJoLovesYou.com without a notice if user has provided wrong information, has violated common internet policies or if the account has been inactive for more than 60 days.

MOBILE TERMS OF SERVICE (Last updated: March 5, 2026)

The JoJo Loves You mobile message service (the "Service") is operated by JoJo Loves You (“JoJo Loves You”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to JoJo Loves You’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of JoJo Loves You through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with JoJo Loves You. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18446030652 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other JoJo Loves You mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18446030652 or email info@jojolovesyou.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

This version has been tailored for JoJo Loves You®'s Messaging Service. If you have any questions, please don't hesitate to reach out.

CONTACTING US

If you have comments or questions about any of our policies or our website, please contact us. For information about your payment or order, please contact us at info@jojolovesyou.com or 401-642-9494 during office hours (M-F 9:30am – 4:30pm EST).

Our mailing address is:

TRADEMARKS

At JoJo Loves You® we are totally committed to providing jewelry of the highest quality. Unfortunately, it seems that some people like our products so much that they fake them, or make products which are so similar to our designs that they look like ours. These fakes and copycats aren't approved by us, not a little bit, not at all.

Counterfeiting is a criminal activity and can warrant legal action. Simple as that. copycat products are just as bad. Our reputation for high quality is important to us and the unauthorized use of our brand to produce and sell counterfeit or copycat JoJo Loves You® products or packaging is unacceptable. These products are often mistaken for the genuine article and are usually of inferior quality.

We will not tolerate those who deal in counterfeit or copycat JoJo Loves You® products. Where appropriate, we will pursue all legal remedies that are available to us, including commencing legal proceedings where we think this is necessary, to prevent counterfeiting of JoJo Loves You® products and misuse of our brand, design, and packaging.

Should you have any information regarding counterfeit JoJo Loves You® products or the misuse of our brand or designs, we would love to hear from you.

XOXO

M & K